Refund Policy
All Sales Are Final
Valid Products and Services
This refund policy applies to the following products and services:
- Domain Validation (DV) SSL Certificates
- Business/Organization Validation (OV) SSL Certificates
- Extended Validation (EV) SSL Certificates
- Multi-Domain SSL Certificates
- Wildcard SSL Certificates
- Multi-Domain Wildcard SSL Certificates
- Professional SSL Installation Service
Because we partner directly with trusted external SSL providers to ensure the highest standard of security and guarantee 100% service availability, our refund policy is strictly defined below.
All Sales Are Final
Please review your order, domain details, and certificate requirements carefully before completing your payment.
No Refunds After Purchase
No refunds, cancellations, or exchanges are provided once an SSL certificate or service has been purchased.
No Exceptions for Change of Mind
We do not offer refunds or store credits for any other reasons, including changes of mind, accidental purchases, or a change in your project requirements.
Customer Responsibilities
Before purchasing, please ensure that:
- You have selected the correct type of SSL certificate for your specific website architecture.
- You possess the administrative rights and capability to complete the necessary validation steps required by the Certificate Authority.
- Your server environment is fully compatible with the certificate you are purchasing.
If you have any questions about which certificate is right for your website before making a purchase, please contact our support team.
Need Help Choosing the Right Certificate?
Our support team is here to assist you before you make a purchase. Contact us to ensure you select the correct SSL certificate for your needs.
Contact Support